Talent1703

As a Customer Service Engineer, I am deeply passionate about problem-solving. My professional journey spans 30 years in customer service, various technical support roles, training, and sales/after-sales services at leading global companies. Although my background is primarily technical, my interactions with diverse customers have underscored the significance of comprehending their needs and expectations.

In my current viewpoint, I consider my work to be 50% technical (hardware or software) and the remaining 50% revolves around psychology and understanding human behavior. This holistic approach allows me to effectively connect with and support customers.

My curiosity and fervor for new technologies, ranging from cybersecurity to gaming, crypto, and blockchain, drive me to continually explore and comprehend how things function. Furthermore, I derive immense satisfaction from providing training, whether it’s at the basic or advanced levels, to customers, colleagues, and distributors.